FAQ'S

Climbers as young as 4 years old are welcome to experience indoor climbing. There are however a few exceptions:

• You haven’t had any recent surgery;
• The climbing weight limit is a minimum 15 kg – max 115 kg. The participant must fit in the harness/equipment to be able to participate in the activity as per instructor’s discretion;
• Admission is not granted on the basis of previous Admission.
• If you have a history of neck, back or heart problems, you must seek a doctor’s clearance before participating;
• You are not pregnant;
• You are not wearing any hard cast;
• You don’t have epilepsy;
• You haven’t had any recent surgeries/stitches;
• If you have any concerns or questions about whether or not you can climb, contact your local CLYMB team. A Climb Waiver, which contains further details, must be signed before your experience.

Flyers are as young as 3 years old are welcome to experience indoor skydiving. There is no upper age limit .There are however a few exceptions:

• If you have a history of neck, back or heart problems, you must seek a doctor’s clearance before participating;
• A weight limit of 115 kg applies to indoor sky diving experiences. If a person flying is greater than 115kg, it is up to the Instructors discretion whether that person can fly. Certain circumstances will allow this (for example +115kg and over 6’ 5” tall);
• Admission is not granted on the basis of previous Admission.
• You are not pregnant;
• You are not wearing any hard cast;
• You don’t have severe epilepsy ( Guests with differing degrees of Epilepsy can fly in certain circumstances. Please call us for details);
• You haven’t had any recent surgeries/stitches;
• If you have any concerns or questions about whether or not you can fly, contact your local CLYMB team. A Flight Waiver, which contains further details, must be signed before your experience.

• For indoor skydiving, first time flyer tickets are all dated tickets and are valid only on the specified date and time slot. Tickets for Indoor Skydiving expire 9 months from purchase. Please note, Indoor Skydiving tickets must be FLOWN by the expiry date.
• For pro flyers, the purchased flights are valid for 9 months from date of purchase. Please note, Pro Flyer flights must be flown by this 9 month date.
• For indoor climbing and combo packages, tickets are dated and are valid only on the specified date and time slots.

1. You will receive your print-at-home ticket(s) via email or you can download them from the purchase confirmation page.
2. You can also access your tickets at any time using your YAS ID profile.
3. For convenience you can download and save your etickets in your online wallet (IOS only) ready to scan at the turnstiles on arrival.
4. You have an option to SAVE to WALLET on your confirmation email and on your confirmation page. This will store in your ticket on the smartphone wallet for easy access.