Ticket Terms

This ticket is the property of Miral Experiences LLC, the operator of CLYMB™ Yas Island, Abu Dhabi (the 'Attraction'). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
The category of your ticket is set out above. You have access to the climbing walls for the amount of time set out below, for the product you have purchased. The walls you have access to depend on the type of ticket you have purchased (and are all subject to availability):

• Beginners: 60 mins access - 3 walls (Level 1): supervised access to Bouldering Wall, Beginner Wall, and/or Intermediate Wall Experience. You must be 4 years old or over to participate in this experience.
• Half Day Access – 5 walls: Unsupervised access for half a day (either 11:30 am – 3:30 pm, or 4:00 pm – 8:00 pm, as selected by you during the booking process). You must be 13 years old or over to participate in this experience. Some walls may not be available to you: access depends on your self-declared skill level (verified by our certified instructors). You require a partner to do top rope or lead climbing.
• 30 minutes before your scheduled start time, please report to reception;
• This experience is only valid on the date and at the time set out above;
• If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Please wear suitable clothing for the activity (sports attire and shoes). You will need to wear a harness over your clothes;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• Beginner climbers must wear safety equipment provided by us; this is mandatory and there are no exceptions;
• Experienced climbers can use their own equipment, provided you confirm it is intended for climbing, fit for purpose, in good repair, and manufacturer-certified (as verified in our Equipment Check);
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.
• Junior climbers between 9 and 12 years of age can participate in our Experienced Climbers packages. Please see our general terms and conditions for more details.

• This product is available to entry level climbers
• This a group course, which will last for approximately 4.5 hours (including a 30 minute break)
• You must be 13 years old or over to participate in this experience. Please refer to the general instructions below on suitable clothing and footwear while climbing.
• Course brief: By the end of the course successful participants will be able to Auto Belay and Boulder confidently and competently without supervision or further training at facilities with the auto belay systems CLYMB™ Yas Island, Abu Dhabi uses, and will have been provided with the knowledge and experience to take the CLYMB™ Yas Island, Abu Dhabi L2 assessment. The course includes teaching and practical implementation of the methods taught.
• You will purchase a course voucher. You can book in your course when paying for the experience, or you can choose to book it in later. Please refer to our schedule to see available dates and times.
• Following completion of the course, you will be invited to return to CLYMB™ Yas Island, Abu Dhabi on a separate day to complete a skill check assessment to confirm you have passed the course. The assessment is independent of the course.
• Please note that no refunds or partial refunds will be issued if you do not complete the entire course.
• Junior climbers between 9 and 12 years of age can participate in our Experienced Climbers packages. Please see our general terms and conditions for more details.

• This product is available to entry level climbers
• This a group course, which will last for approximately 4.5 hours (including a 30 minute break)
• You must be 13 years old or over to participate in this experience. Please refer to the general instructions below on suitable clothing and footwear while climbing.
• Course brief: By the end of the course successful participants will be able to Auto Belay and Boulder confidently and competently without supervision or further training at facilities with the auto belay systems CLYMB™ Yas Island, Abu Dhabi uses, and will have been provided with the knowledge and experience to take the CLYMB™ Yas Island, Abu Dhabi L2 assessment. The course includes teaching and practical implementation of the methods taught.
• You will purchase a course voucher. You can book in your course when paying for the experience, or you can choose to book it in later. Please refer to our schedule to see available dates and times.
• Following completion of the course, you will be invited to return to CLYMB™ Yas Island, Abu Dhabi on a separate day to complete a skill check assessment to confirm you have passed the course. The assessment is independent of the course.
• Please note that no refunds or partial refunds will be issued if you do not complete the entire course.
• Junior climbers between 9 and 12 years of age can participate in our Experienced Climbers packages. Please see our general terms and conditions for more details.

• 30 minutes before your scheduled start time, please report to reception;
• This experience is only valid on the date and at the time set out above;
• If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Please allow around 4 hours for the whole experience, including checking-in time and briefing
• Please wear suitable clothing for the activity (sports attire and shoes). You will need to wear a harness over your clothes;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• Beginner climbers must wear safety equipment provided by us; this is mandatory and there are no exceptions;
• Experienced climbers can use their own equipment, provided you confirm it is intended for climbing, fit for purpose, in good repair, and manufacturer-certified (as verified in our Equipment Check);
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.
• Junior climbers between 9 and 12 years of age can participate in our Experienced Climbers packages. Please see our general terms and conditions for more details.

• 30 minutes before your scheduled start time, please report to reception;
• This experience is only valid on the date and at the time set out above;
• If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Please allow around 4 hours for the whole experience, including checking-in time and briefing
• Please wear suitable clothing for the activity (sports attire and shoes). You will need to wear a harness over your clothes;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• Beginner climbers must wear safety equipment provided by us; this is mandatory and there are no exceptions;
• Experienced climbers can use their own equipment, provided you confirm it is intended for climbing, fit for purpose, in good repair, and manufacturer-certified (as verified in our Equipment Check);
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.
• Junior climbers between 9 and 12 years of age can participate in our Experienced Climbers packages. Please see our general terms and conditions for more details.

This ticket is the property of Miral Experiences LLC, the operator ofCLYMB™ Yas Island, Abu Dhabi (the 'Attraction'). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:

You have purchased a First Time Flyer ticket. The number of flights you have purchased is set out above. The length of your whole experience is approximately 90 mins which includes check-in, gearing up, training and safety briefing and your flight. Please be aware that each flight is typically about 60 seconds in length.

If you have booked in your session; the following terms apply:

• This experience is only valid on the date and at the time set out above. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Please bring a print out of this e-ticket with you and proceed to the main reception, 60 minutes before your scheduled start time. We reserve the right to verify your identity, so please bring original government issued photo ID, or the credit card you used to purchase the ticket.

If you haven’t booked in your session, the following terms apply:

• You can book your sessions online, or by calling +971 600 511115. Walk-in appointments may also be possible. Bookings are subject to availability.
• You must book in and redeem your session within 9 months of issuance, or your entitlement will expire, without compensation.

Terms and Conditions

• 60 minutes before your scheduled start time, please report to reception;
• This experience is only valid on the date and at the time set out above. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Your entitlement is only valid for one person and cannot be shared;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By purchasing the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• All experiences require you to wear safety equipment provided by us; this is mandatory and there are no exceptions;
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.

Miral Experiences LLC, is operator ofCLYMB™ Yas Island, Abu Dhabi (the 'Attraction'). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
You have purchased bulk time credit. The number of minutes you have purchased are set out above.

• You can book your sessions online, or via our call centre. Walk-in appointments may also be possible. Bookings are subject to availability;
• We recommend you arrive 30 minutes before your flight time. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• To qualify as an experienced flyer, you must have recently flown in an indoor skydiving facility;
• If you have booked bulk time and you are not an experienced flyer, you must pay the difference between the bulk time rate and the First Time Flyer rate or your experience will be cancelled and you won’t be entitled to a refund;
• Validity: you must use all your credit before the expiry date above. Any remaining unused credit after this time will expire, with no compensation;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By purchasing the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• You may use your own equipment, at your sole risk;
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.

Miral Experiences LLC, is operator of CLYMB™ Yas Island, Abu Dhabi (the “Attraction”). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
You have purchased and booked in bulk time on the date(s) and time(s) set out above.

• 30 minutes before your scheduled start time, please report to reception;
• This booking is only valid on the date(s) and time(s) set out above. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• To qualify as an experienced flyer, you must have recently flown in an indoor skydiving facility;
• If you have booked at bulk time rates and you are not an experienced flyer, you must pay the difference between the bulk time rate and the First Time Flyer rate or your experience will be cancelled and you won’t be entitled to a refund;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking(s) at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability;
• Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By purchasing the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• You may use your own equipment, at your sole risk;
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.

Validity Period: from 27 May 2024 until revoked or revised by us. 

Offer: the following discounts for all Yas Annual Passholders will be applied to Flying Experience and Climbing Experience tickets (“Tickets”) at CLYMB™ Abu Dhabi ('CLYMB'):

Bronze Yas Annual Passholders

• 10% Discount on Flying Experience and Climbing Experience 

Silver Yas Annual Passholders

• 15% Discount on Flying Experience and Climbing Experience

Gold and Diamond Yas Annual Passholders

• 25% Discount on Flying Experience and Climbing Experience.

Terms and Conditions: 

• Purchasing tickets and booking at the Gate: simply show your valid Yas Annual Pass at CLYMB™ when booking for your experience. 
• Booking through Yas Concierge: Contact at 600 511115, provide your valid Yas Annual Pass ID number to verify validity and proceed with booking your experience.
• Discounts are applied on standard gate rates, correct at the time of publication.
• Bookings are subject to availability. 
• Discounts are available at-gate and via Yas Concierge. 
• You may not make bookings on behalf of other people. 
• This Offer is not valid during special ticketed events, privatizations as determined solely by CLYMB.
• Tickets sold or exchanged for commercial gain are void. 
• Bookings are subject to our terms and conditions. Kindly visit legal section for participation conditions, general terms of entry, and ticket terms and conditions. 
• This offer may not be combined with any other offers, discounts, or vouchers.
• We reserve the right to amend or withdraw this offer at any time without any notice.
• You must present your valid Emirates ID and your valid Yas Annual Pass at the reception desk of CLYMB™ when checking in for your experience for validation purposes. If you fail to do so, we reserve the right to cancel your booking without any refund.

• Please bring a print out of this e-ticket with you and proceed to the main reception. We reserve the right to verify your identity, so please bring original government issued photo ID, or the credit card you used to purchase the ticket
• This ticket is the property of Miral Experiences LLC, the operator of CLYMB™ Yas Island, Abu Dhabi (the “Attraction”). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
• You have purchased a ‘Friends and Family’ 60 minutes – 3 wall access experience for your group. You each have a separate ticket is valid for the number of people specified above. This and all tickets must be redeemed together. The ticket gives the participant supervised access to Bouldering Wall, Beginner Wall, and/or Intermediate Wall Experience. Each participant must be 4 years old or over to participate in this experience
• 30 minutes before your scheduled start time, please report to reception
• This experience is only valid on the date and at the time set out above
• Please wear suitable clothing for the activity (sports attire and shoes). You will need to wear a harness over your clothes
• You have made a group booking, and therefore all participants must use this ticket redeem their tickets together
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience
• Government issued photo ID may be required as proof of age
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted)
• You may not split the booking. You may reschedule the entire group booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party
• By booking the experience you confirm all participants meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund
• All experiences require you to wear safety equipment provided by us; this is mandatory and there are no exceptions;
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

• Please bring a print out of this e-ticket with you and proceed to the main reception. We reserve the right to verify your identity, so please bring original government issued photo ID, or the credit card you used to purchase the ticket
• This ticket is the property of Miral Experiences LLC, the operator of CLYMB™ Yas Island, Abu Dhabi (the “Attraction”). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
• You have purchased a ‘Friends and Family’ First Time Flyer ticket for your group. You each have a separate ticket is valid for the number of people specified above (check this). This and all tickets must be redeemed together. The number of flights per person that you have purchased is set out above. The length of your whole experience is approximately 90 mins which includes check-in, gearing up, training and safety briefing and your flight. Please be aware that each flight is typically about 60 seconds in length.
• 60 minutes before your scheduled start time, please report to reception
• This experience is only valid on the date and at the time set out above. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund
• You have made a group booking, and therefore all participants must use this ticket redeem their tickets together
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience
• Government issued photo ID may be required as proof of age
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted)
• You may not split the booking. You may reschedule the entire group booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party
• By booking the experience you confirm all participants meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund
• All experiences require you to wear safety equipment provided by us; this is mandatory and there are no exceptions;
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.
• If your ticket states that you have purchased a media add-on, the following terms apply
• We will give you access to download your footage shortly after your flight; if you enter your email address in the disclaimer, we will send you a link by email. Otherwise, you can access the footage on our media kiosk using the voucher code above.
• All members of your group will be able to access all group footage
• We do not guarantee the availability or quality of footage of your experience
• In the event footage is completely unavailable, we will refund the amount paid by you for the media add-on. We will not refund other costs to you
• We provide you with a limited license to use footage, media product terms and conditions apply

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

Ladies Night: Every Wednesday

Offer 1

Climbing: 60 minutes 3 walls access (Bouldering, Beginner and Intermediate walls) for beginners.

• Online AED 120 inc VAT
• At gate AED 135 inc VAT
• Limited to a maximum number of 6 people per session.
• Female guests of any age and male guests aged 8 years old and below are the only spectators that can enter for free

Terms & Conditions:

• Purchase online in advance at www.clymbabudhabi.com or at gate. Not valid through other channels.
• Tickets are subject to available time slots; purchase early to avoid disappointment!
• This is an exclusive LADIES ONLY event. Ticket not valid on any other day or ticket category.
• Boys aged 8 and below are allowed inside. Government issued photo ID for boys is required.
• Children aged 11 years and below must be accompanied by an adult at all times.
• Participants must be aged 4 or above for climbing, and 3 or above for flying experiences.
• Access to the SUMMYT is not available for this event.
• All staff are females only. CCTV cameras are monitored exclusively by our trained female attendants.
• Use of mobile phones and devices are permitted to capture your experience; however, you must strictly respect the privacy of other guests in what you record or photograph. We may remove you from the event if you do not comply with this.
• There are certain areas on high platforms where you may be visible to the outside world. Please access these areas only if you accept this risk.
• You may only purchase tickets for personal use (for you and your family and friends).
• You may not purchase tickets in order to resell or exchange for commercial gain; if you do this, the tickets will be void.
• You may not combine this offer with any other offer, promotion or voucher.
• We reserve the right to withdraw this offer without notice.
• By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund.
• In exceptional circumstances we may need to cancel the event. If this happens, we will refund the cost of your ticket in full, but will not be responsible for any other associated expenses.
• General attraction and specific product terms and conditions apply; visit www.clymbabudhabi.com for more information.

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

Offer 2

• First time flyer: 2 minute flight experience
• Online AED 235 inc VAT
• At gate AED 265 inc VAT
• Limited to a maximum number of 6 people per session.
• Female guests of any age and male guests aged 8 years old and below are the only spectators that can enter for free

Terms & Conditions:

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

Offer 3

• First time flyer: 60 minutes 3 walls access (Bouldering, Beginner and Intermediate walls) for beginners and 2 minute flight experience
• Available Online Only AED 315 inc VAT
• Limited to a maximum number of 6 people per session.
• Female guests of any age and male guests aged 8 years old and below are the only spectators that can enter for free

Terms & Conditions:

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

This ticket is the property of Miral Experiences LLC, the operator of CLYMB™ Yas Island, Abu Dhabi (the 'Attraction'). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:

You have purchased combo package which includes a 2 minute First Time Flyer experience and 60 mins access - 3 walls (Level 1): supervised access to Bouldering Wall, Beginner Wall, and/or Intermediate Wall. You must be 4 years old or over to participate in this experience

• 30 minutes before your scheduled start time, please report to reception;
• This experience is only valid on the date and at the time set out above;
• If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
• Please allow around 4 hours for the whole experience, including checking-in time and briefing
• Please wear suitable clothing for the activity (sports attire and shoes). You will need to wear a harness over your clothes;
• It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
• Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
• Government issued photo ID may be required as proof of age;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
• You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
• This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
• Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
• Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
• In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
• By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
• Beginner climbers must wear safety equipment provided by us; this is mandatory and there are no exceptions;
• Experienced climbers can use their own equipment, provided you confirm it is intended for climbing, fit for purpose, in good repair, and manufacturer-certified (as verified in our Equipment Check);
• We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
• The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
• Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
• CLYMB™ Yas Island, Abu Dhabi General Terms of Entry apply, available here.

1. Tickets Discount - General

Emirates NBD Cardholders holding a valid Emirates NBD debit or credit card will be entitled to a twenty percent (20%) discount on the standard one day one park gate rate admission to Yas Island Theme Parks, when such tickets are purchased online.

Terms and Conditions:
• Only those cardholders in possession of a valid Emirates NBD debit or credit card are eligible for the discount. The cardholder must pay for the tickets online using the relevant card only.
• Discount is applied to full price gate ticket price as shown online (i.e. the seasonal price applicable at the relevant Yas Island Theme Park ticketing counter at the time of purchase), which is inclusive of VAT. Discount is not applicable to the online rate.
• Not valid in conjunction with other offers or discounts.
• Offer may be withdrawn for particular cardholders if Miral Experiences LLC, operator of Yas Island Theme Parks, reasonably suspects the offer is being abused.
• Price of entry varies depending on the season.
• Not valid on other ticket types.
• Offers are not valid during special ticketed events/privatisations at Yas Island Theme Parks, as determined solely by Yas Island Theme Park operator.
• Tickets will be void if sold or exchanged for commercial gain.
• Each eligible cardholder may purchase a maximum of three additional discounted tickets per online transaction for family and friends (not for the purpose of re-sale or commercial gain).


2. Food and Beverage Discount

Emirates NBD Cardholders can receive a ten percent (10%) discount in person on Food and Beverages at Yas Island Theme Parks.

Terms and Conditions:
• The cardholder must show their valid physical/digital Emirates NBD debit or credit card when requesting the discount and pay for the transaction using that physical or digital card only.
• Excludes third party outlets at Yas Island Theme Parks (as determined by Miral Experiences LLC, operator of Yas Island Theme Parks).
• Not valid in conjunction with any other discount or offer.
• Discount is on the total bill which must be paid by the cardholder.
• Offer may be withdrawn for particular cardholders if Miral Experiences LLC reasonably suspects the offer is being abused.
• Miral Experiences LLC reserves the right to amend the redemption process for this discount at any time without notice.


3. Retail Discount

Emirates NBD cardholders can receive a ten (10%) discount on full price retail items in person at Yas Island Theme Parks.

Terms and Conditions:
• The cardholder must show their valid physical/digital Emirates NBD debit or credit when requesting the discount and pay for the transaction using that physical or digital card.
• Excludes photo products, already discounted retail items, games and driving experiences, as determined by Miral Experiences LLC (operator of Yas Island Theme Parks).
• Not valid in conjunction with any other discount or offer.
• Some outlets or specific item groups may not be included in this offer as determined by Miral Experiences LLC. Please verify with the Sales Representative at the respective retail store for confirmation.
• Discount is on the total bill which must be paid by the cardholder.
• Offer may be withdrawn for particular cardholders if Miral Experiences LLC reasonably suspects the offer is being abused.
• Miral Experiences LLC reserves the right to amend the redemption process for this discount at any time without notice.